How long will it take to arrange a loan?

For secured loans as little as10 days from receipt of your application form. Loans over £25,000 are non-regulated and can complete within a few days if all paperwork has been received.
Remortgages and mortgages take longer as more legal work is required involving solicitors.

Do you offer loans for any purpose?

Yes. We offer loans for any purpose, including Home Improvements, debt consolidation, buying cars, caravans, boats, holiday homes, gifts, business, holidays, tax bills, capital raising and many more.

I have County Court Judgements. Can you help?

Yes. If you are a homeowner we can generally help you.

I have Mortgage arrears. Can you help?

Yes. With access to numerous lenders in the market we can generally help and find you a product which suits your needs.

Can I apply if I am self employed and do not have accounts?

Yes. There are many plans which allow for this circumstance.

I have missed payments on my bank loan and credit cards. Can you help?

Yes, if you are a homeowner we can generally help you.

If I complete a Priority Application Form online or phone to speak to an authorised loan adviser does it cost me anything?

No, our service is completely free.

If I complete a Priority Application Form online or phone to apply, am I committed to going ahead?

No. It is our policy to find the best financial solution for your needs. If you are not happy you can cancel the application at any time up to release of funds to you.

How quickly do I find out if my application is accepted?

You will receive an instant guideline answer after applying on line. It is our aim to give you an in principle decision within a few hours of you providing us with an application.

Is my application confidential?

Yes, we do not use the information you give us for any purpose other than your application.

I cannot prove my income, can I still apply?

Yes. We have extensive access to a range of self certification schemes.

Should I remortgage or take out a secured loan?

It is important to choose the right product which suits your needs. There are many advantages to both. Read our secured loan and remortgage pages for assistance. Secured loans are generally arranged for advances below £60,000, generally have cheaper access and usually are arranged quickly. Remortgages generally take longer to arrange and usually have higher access fees, however, may have lower interest rates as the advance amount can be much higher.

How much can I borrow?

Secured loans from £5000 to £60,000 although requests above this amount will be considered on an individual basis. Remortgages and mortgages from £25,000 to £1m plus. Unsecured loans from £3000 to £15000.

Can I protect my repayments against accident, sickness & Redundancy?

Yes. Most lenders offer competitive protection policies which will protect your repayments against these unforeseen circumstances and can usually be taken out in sole, joint or a combination of both names.

Can I have Life Cover?

Yes. Most lenders offer Life Protection policies linked to their loan plans at reasonable costs or some offer free life cover if their Accident, sickness and Redundancy plans are used. Payments can also be protected by ASU policies.

What does APR mean?

It stands for Annual Percentage Rate. It was introduced to allow a consumer to measure the cost of borrowing as all fees and charges should be taken into account when calculating the figure.

What is a 'credit search'?

When you apply for any type of credit most lenders will carry out a search of your credit file which is held by the credit reference agencies. This allows them to underwrite your application in line with their own lending policies. If there is any adverse information registered against you it is held here. The two main credit reference agencies are Equifax and Experion.

Can I have a copy of my own credit file?

Yes, by writing to the credit reference agency enclosing their nominal administration fee. They will then send you a copy of your file.

Is the information held about me secure?

Yes, Flexibility UK abides by the Data Protection Act regulations.

Can I settle secured loans early?

Yes, if you want to settle your loan early you will need to write or phone your lender and request a 'Settlement Figure'. The Consumer Credit Act 1974 lays down specific guidelines that lenders follow in calculating this figure, including a rebate for settling early. Most lenders do not also charge the borrower all they are entitled to under the Early Settlement. Regulations of the Consumer Credit Act. Check the early settlement conditions of your choice of lender.

If my plan allows capital repayments to be made will I be penalised for settling early?

No, as most lenders allowing standard capital repayments (i.e repayments of any amount at any time) charge interest on the outstanding balance, the settlement figure is calculated on the balance outstanding at the time of settlement. Where capital repayments are made, the outstanding balance is lower and the settlement figure, therefore, reduced.

Can I have a secured loan even if I do not have enough equity in my property?

Yes. We have access to many plans up which allow up to 125% of equity subject to the lenders underwriting policy.

Is it easy to arrange Further Advances?

Yes. If ever you require additional funds contact us directly and we will process your application quickly.

What happens if I move home?

You can either repay the balance from the proceeds of your house sale or transfer the balance of the loan to the new property.

If we have a joint application but a sole name bank account can we apply?

Yes. Lenders are happy to release funds from joint applications into a sole name bank account as long as both customers have signed to confirm this.

If you have any questions not covered above the please contact us with your query?